Privacy Policy – The Chalet Stay Noordhoek

At The Chalet Stay Noordhoek, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner in accordance with applicable data protection laws, including the Protection of Personal Information Act (POPIA) of South Africa.

Information We Collect

We may collect and process the following personal information:

  • Name and surname
  • Contact details (phone number and email address)
  • Booking and stay information
  • Any information you provide via contact forms or email

How We Use Your Information

Your information is used to:

  • Process and manage bookings
  • Respond to enquiries
  • Communicate important information regarding your stay
  • Improve our services and guest experience

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Protection

We take appropriate technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.

Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction or deletion of your data
  • Withdraw consent where applicable

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Berdine
📞 +27 79 950 5374
✉️ thechaletstay@gmail.com